Privacy Policy

Privacy policy
Terms and Conditions

Introduction:

We welcome you to Kadoon Store (the beauty kingdom) www.kadoonstore.com, these terms and conditions apply to all activities and transactions that take place through the online store or its applications and are considered as a safe reference for the store and its dealings.

Attention:

Your use of the Kidon Store or one of its affiliated applications and benefiting from its services provided by you is considered a prior and absolute agreement from you to all the terms and conditions mentioned below and an acknowledgment of your familiarity with these terms and conditions and your acceptance of them without any reservation for any reason.

Target:

The main objective of this list of terms and conditions is to preserve and care for the rights and aspirations of customers, taking into account the interests of the owners of the online store and avoiding mistakes as much as possible, based on the principle of “no harm”.

We assure our honorable client and our honorable client that you are the focus of our attention and we will strive to serve you and take care of your interests and make the effort to make the experience of browsing, buying and sharing on the Kadoon online store an enjoyable experience of an aesthetic nature that suits you and your refined taste.

Age:

Dear Customer / Dear Customer, to benefit from the services of this website you must be at least eighteen years old or visit this website under the supervision of a parent or legal guardian in order to best enjoy the products and services of the store.

Product requisitions:

Kadoun Store provides products and services according to the state of their availability. If the store is unable for any reason beyond our control to provide a specific item or service, we will inform you of that to our honorable customer as soon as possible and we will be committed to refunding or returning the amount you paid or that was deducted from your card for the value of the product or service Unless you are willing to accept other alternative products of similar quality and price.

Kidon Store also reserves the right to apologize for, refuse or cancel any purchase order for any reason, including restrictions on quantities available for purchase, errors in price, product or service information, inaccurate information, or any other problem that we discover that may harm The interests of the Kidon Store or the customer.

Kadoon Store also confirms that our products are not intended for resale or display, whether by traditional means of sale or through social media and e-commerce, and the customer is not entitled to sell in the name or on behalf of Kadoon Store or impersonate a representative or distributor of the store without obtaining official approval from the administration The Kidon Store allows it to resell and promote products under the supervision and follow-up of the Kidon Store, and this is done after adding and introducing the person who wants to sell or market to the Kidoun Affiliate System and is subject to a 3-month trial and evaluation period, during which the Kidon Store has the right to evaluate the experience and complete the contract or terminate or amend it.

By confirming the purchase order at the conclusion of the purchase procedure, you agree to accept and pay the full amount due for the value of the product/service as indicated during the registration of the purchase order, including any shipping costs or fees charged with the purchase order, and the sale is effective and binding.

In the case of purchase orders from the Kadoon online store and payment upon receipt, if the customer, for any unjustified reason of defect or error in the product, refuses to pay to the delivery and collection representative, the store has the right not to deliver the product or take all legal measures that preserve the right of the store and avoid the manipulation of some customers.
In the event that there are offers that include beauty services, treatment services, training courses, or other offers, coordination will be made between the Kedon Store customer service and the concerned units to coordinate appointments and service requirements. We also note that the client must cooperate with the customer service in responding to the appointments that have been scheduled, as it will not be possible to compensate the service in case of missing the appointment.

Prices and Payment Policy:

The price of the products and delivery charges are in Saudi Riyals.

We accept the following payment methods:

Credit Cards: Visa and MasterCard

Secure payment through SADAD service

Payment through a transfer to Al Rajhi Bank or Riyad Bank

Payment upon receipt and in Saudi riyals.

All credit card payments are subject to verification by the issuer. If the issuer refuses to allow payment, we will cancel the order and contact you for an alternative method of payment.

The details on your credit card used for payment must exactly match the identity information of the card holder.

Not all credit card details are stored, sold, shared, rented or leased to any third party.

Shipping:
Domestic Shipping:

Done Shipping Service:

– The Kidon shipping service provided by the Kidon store directly is limited to delivering our products to any address within the city of Riyadh only at the moment (delivery of Riyadh does not include areas such as Zulfi, Al-Muzahimiyah or remote neighborhoods whose distance between them and the center of Riyadh is more than 50 km, etc.).
For Riyadh customers, the product is usually delivered within 24 hours from the date and time of ordering the product (with the possibility of rescheduling the delivery date in case of work pressure), unless the customer requests a specific date for supply, which is coordinated with customer service.

Current Shipping Companies SMSA Express, Carrier or Zajel Fetchr:
As for orders that will be shipped through a third party such as SMSA, Naqel or Fetchr, the shipping company will contact the customer within 48 to 72 working hours (on average) to coordinate delivery and confirm the address and delivery date.
For the best delivery, we will request information about the area, neighborhood, street, building, and residential unit. We may also request a fixed phone number and location on Google Maps to facilitate delivery and to avoid errors.
It is also preferable to provide an alternative mobile in case the representative of the shipping company called and the customer did not respond.

Delivery takes place within a period of 2 (two days) to 5 (five working days) at the latest from the date of receiving your order inside the Kingdom.